FAQ
find answers to the most commonly-asked questions here
- When will my toll free number be activated?
- How do I change my password?
- How do I activate text alerts for users calling my system?
- Why are callers not being transferred to me when they press 0?
- When a caller presses 0 to be transferred to me, what number are they connected to?
- How do I use the Interactive Text service?
- What are the marketing channels and how do I use them?
- What is the Virtual Brochure?
- Where do I get signs?
- Can a caller leave a message for me?
- What is the 'main greeting'?
- How do I create my main greeting?
- What is text-to-speech?
- How do I update my billing information?
- How do I reset my password?
- Why am I not being notified when someone calls?
- How do I create a property?
- What is the extension?
- What is the reference ID?
- What is the brochure title?
- What do I put in the property descriptions?
- Where are the scripts to use for setting up my greetings?
- How can I use the service in my other marketing?
- Is there a guide to help me get started?
- I forgot my username.
- What is my username?
- How do I pick my toll-free number?
- How much are sign riders?
- How can I find a tutorial on how to set up the recording and extension for a listing?
- What should I use for a main greeting?