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  1. 1800HomeHotline.com
  2. FAQ

FAQ

find answers to the most commonly-asked questions here

  • When will my toll free number be activated?
  • How do I change my password?
  • How do I activate text alerts for users calling my system?
  • Why are callers not being transferred to me when they press 0?
  • When a caller presses 0 to be transferred to me, what number are they connected to?
  • How do I use the Interactive Text service?
  • What are the marketing channels and how do I use them?
  • What is the Virtual Brochure?
  • Where do I get signs?
  • Can a caller leave a message for me?
  • What is the 'main greeting'?
  • How do I create my main greeting?
  • What is text-to-speech?
  • How do I update my billing information?
  • How do I reset my password?
  • Why am I not being notified when someone calls?
  • How do I create a property?
  • What is the extension?
  • What is the reference ID?
  • What is the brochure title?
  • What do I put in the property descriptions?
  • Where are the scripts to use for setting up my greetings?
  • How can I use the service in my other marketing?
  • Is there a guide to help me get started?
  • I forgot my username.
  • What is my username?
  • How do I pick my toll-free number?
  • How much are sign riders?
  • How can I find a tutorial on how to set up the recording and extension for a listing?
  • What should I use for a main greeting?
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